Terms and Conditions

1. Introduction

By engaging Digillex (“we”, “us”, “our”) for any services, you (“Client”) accept these Terms & Conditions. They form the entire agreement unless otherwise documented in a signed proposal or SOW.

We may change certain parts of this Privacy Policy from time to time, so be sure to check this Privacy Policy regularly.

2. Scope of Services

We deliver services as described in the proposal: web design & development, SEO, UI/UX, branding and graphics, social media marketing. Additional tasks beyond the agreed scope will be treated as change‑requests and billed separately.

3. Client Obligations

  • You must provide all necessary content (text, images, logos, videos), within agreed timelines and in suitable electronic formats.
  • You warrant that all supplied materials are owned by you or licensed for use. We are not liable for copyright infringement resulting from client-supplied content.
  • You warrant that all supplied materialAny delay in providing feedback or materials may impact project timelines. We are not responsible for delays caused by your side

4. Timeline & Deliverables

  • We will attempt to meet agreed milestones in the proposal but disclaim liability for delays caused by scope changes, client responsiveness, or third-party factors.
  • You are typically allowed up to two major revisions per deliverable; further changes may incur extra charges.

5. Payment Terms

  • A deposit (e.g. 30–40 %) is required before work begins; remaining payment is due upon project completion or per the payment schedule in the proposal
  • Late payments may incur interest (e.g. 8 % per annum or local equivalent) and may result in suspension of services until cleared.

6. Cancellation & Refunds

  • If the Client cancels after work has started, cancellation fees apply (e.g. deposit non‑refundable, or percentage of total cost depending on timing).
  • Completed work for which payment has been made will be delivered; unpaid deliverables remain the property of Digillex until payment clears.

7. Intellectual Property & Ownership

  • Ownership of final deliverables transfers to you once full payment is received. Until then, Digillex retains ownership of anything not paid in full
  • We grant you a non-exclusive, single-domain license to use project files. Redistribution, resale or reuse of design or code requires prior written consent.
  • Digillex retains the right to display the completed work in our portfolio and marketing materials unless you expressly request otherwise.

8. Warranties & Limitations

  • We strive to deliver high quality outcomes; however, we make no guarantees on search engine rankings or specific results from SEO or marketing efforts
  • Our liability for any damages is limited to the total fees paid to Digillex. We will not be liable for indirect, special or consequential losses.

9. Credit & Attribution

Unless otherwise agreed, we may include a small attribution footer or hidden credit link in the code, and we may use the work in our showcase or portfolio

10. Confidentiality

Each party agrees to protect confidential information and not disclose it to third parties, except where required by law or with written permission.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of Pakistan. Any dispute should first be addressed in writing and resolved in good faith. If unresolved, the courts in Pakistan shall have exclusive jurisdiction.

12. Updates to Terms

Digillex may change these Terms from time to time. Continued use of our services after changes constitutes acceptance of updated terms.

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